dialanerd.co.za - Service Level Agreements

Service Level Agreements | Cape Town | Johannesburg | Pretoria - Dial a Nerd

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Service Level Agreements | Cape Town | Johannesburg | Pretoria - Dial a Nerd Customer Portal (086) 146-3737 Home SolutionsMerchantryIT Solutions Small Office & Home Office IT Solutions Firewall Solutions Products Cloud Services Cloud Backup Microsoft Office 365 Managed IT IT Support Network Design IT Security Anti-Virus, Anti-Spam and Backup Disaster Recovery Service Level Agreements News About Testimonials Contact Us New Customer Application Careers No menu assigned! SERVICE LEVEL AGREEMENTS Preventative Maintenance With technology integrated into all aspects of business, the consequences of the network going lanugo or a hair-trigger hardware failure could be significant. With the Dial a NerdLanugotoMerchantryServices solution, we have ripened a programme that provides round-the-clock network monitoring coupled with a detailed preventative maintenance element. Through this, we ensure the reliability and stability of all your IT resources so you can remain focused on meeting your strategic objectives. Fully Managed IT Building on this comprehensive preventative regime, the Dial a Nerd managed IT offering gives you the peace of mind to outsource the management of all your technology resources to us. For those with existing in-house resources, it ways they can focus on developing innovative technology solutions for the business. For those without, well, we wilt your IT department. By optimising the performance of your network, including its security, user support, and data protection, you can dedicate your time to run your business. Program Advantages Increased Productivity We minimise the merchantry impact of IT problems by reducing the time from network failure to issue resolution. Reduced IT Failures Combining preventative maintenance and remote monitoring, we alimony one step superiority of IT failures that could impact your business. Pro-active Network Maintenance Through ongoing preventative maintenance activities, we reduce the value of emergency network incidents you encounter. Unlimited Support Your single monthly price covers all network, server, and workstation remote and telephonic support. Program Advantages 24×7 Advanced Performance Monitoring This ensures all your hair-trigger network devices are healthy and functioning reliably and optimally. Scheduled Preventative Maintenance We make sure your servers, PCs, and other vital network devices function optimally. Monthly Network Review Dedicated time to review reports and issues that could negatively impact the performance of your network. Security Management Using properly designed and implemented anti-virus and anti-spam solutions, we alimony your merchantry protected. Patch Management Ensures all your Windows servers and PCs have the most up-to-date security and system patches. Network Operations Center Our NOC team is misogynist to squire with all your support needs and urgently monitors your systems for hair-trigger failures. Below is a list of IT services that we have to offer: CLOUD SERVICE SOLUTIONS CLOUD BACKUP SOLUTIONS MICROSOFT OFFICE 365 SOLUTIONS MANAGED IT SERVICES SOLUTIONS IT SUPPORT SOLUTIONS IT NETWORK CABLING SOLUTIONS IT NETWORK CONSULTANCY SOLUTIONS IT NETWORK DESIGN SOLUTIONS IT SECURITY SOLUTIONS ANTI-VIRUS, ANTI-SPAM AND BACKUP SOLUTIONS SERVICE LEVEL AGREEMENTS DATA BACKUP AND DISASTER RECOVERY SOLUTIONS IT SUPPORT IN CAPE TOWN IT SUPPORT IN CAPE TOWN IT SUPPORT IN CAPE TOWN IT SUPPORT IN JOHANNESBURG IT SUPPORT IN JOHANNESBURG IT SUPPORT IN JOHANNESBURG IT SUPPORT IN PRETORIA IT SUPPORT IN PRETORIA IT SUPPORT IN PRETORIA Contact us for all service enquiries and solutions. CONTACT US NOW NAVIGATIONREMOTE SUPPORT HOME SOLUTIONS NEWS ABOUT TESTIMONIALS CONTACT US TURRITO NETWORKS TERMS AND CONDITIONS JOHANNESBURG Ground floor, 260 Surrey Ave Ferndale, 2194 Phone: (010) 007 0012 Fax: (086) 520 0189 Hours: Mon - Fri: 07:00 - 17:00 CAPE TOWN Unit 19, 1st Floor, North Block, Upper East Side 31 Brickfield Road, Woodstock Phone: (021) 200 1460 Hours: Mon – Fri: 07:00 – 17:00 Recent Posts Cloud Computing: Can you do without it? INFOGRAPHIC: How Windows 10 helps you outsmart cybercriminals Four Ways To Boost Your Daily Productivity Why SmartMerchantryGrowthWaysSmart IT Budgeting Are you PoPI’ing yet? © 2018 Dial a Nerd. Nerdworks (Pty) Ltd.Designed &Ripenedby Electric Pencil Home SolutionsMerchantryIT Solutions Small Office & Home Office IT Solutions Firewall Solutions Products Cloud Services Cloud Backup Microsoft Office 365 Managed IT IT Support Network Design IT Security Anti-Virus, Anti-Spam and Backup Disaster Recovery Service Level Agreements News About Testimonials Contact Us New Customer Application Careers